Customer Experience Email Templates
8 emails that ‘wow’ during the customer experience!
Because on-brand copy doesn’t stop at the sale.
Investment: $147
Most email templates stop at the sale
(or the upsell!).
But you know better. You know you need to keep your brand voice strong, even while:
Asking for during-project feedback
Onboarding and offboarding
Asking your client to take action that keeps the project rollin’
Doing friendly check-ins, whether there’s action items or not
That’s why this template pack includes:
8 total plug & play emails to keep your clients excited, engaged, and helpful throughout the time you work together
PLUS, we know that context matters. So, we’ve included:
3 example emails for every template for 3 different industries: creatives/consultants, accountants/bookkeepers, and coaches.
AND example forms for the templates that ask for feedback, so that you know exactly how to design the forms we recommend.
Designed by both a copywriter and a designer
Because accessibility matters.
Hey, we’re Sam and Magy!
We’ve worked on several client projects together, and realized that our clients had tons of templates - but they all focused exclusively on getting the sale. -But then what?
Our Customer Experience Template Pack is designed to keep your clients. Keep them happy, and hopefully keep them raving about you and coming back for future projects!
We believe that a premium price point requires a premium customer experience. These templates help you increase the value of your service by creating strong, attentive touch points throughout.
COMPLETE TEMPLATE LIST
This pack includes emails that help you:
Onboard your clients
Checking in with them after a period of you working but not communicating (just because)
Offboard your clients
Checking in with them and asking for follow-up information/action
Ask for action items to be completed
Weekly or Monthly touchpoints
Asking again, because sometimes they need a gentle nudge
Asking for referrals post-project
